Privacy Policy

1. Introduction
Welcome to Empire Solutions Logistics. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, or interact with us.
By accessing our services, you agree to the terms outlined in this policy.

2. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, company details, and billing information.

• Transaction Information: Payment details, invoices, and order history.

• Logistics Information: Delivery addresses, shipment details, and tracking information.

• Technical Data: IP addresses, browser type, and device information when you access our website.
   

3. How We Use Your Information
We use your information to:

• Provide and manage our services.

• Process payments and invoices.

• Improve our website, services, and customer experience.

• Respond to inquiries and provide customer support.

• Comply with legal and regulatory requirements. 
   

4. How We Share Your Information
We do not sell or rent your personal data. However, we may share information with:

• Service Providers: Third-party vendors assisting with logistics, payment processing, and IT support.

• Legal Authorities: If required by law, we may disclose information to comply with legal processes or protect our business interests.

• Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred to the new entity.
   

5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no online platform is completely secure, so we encourage you to take precautions when sharing sensitive information. 

6. Your Rights & Choices
You have the right to:

• Access, update, or correct your personal data.

• Request deletion of your data, subject to legal obligations.

• Opt out of marketing communications at any time. 
   

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date. Your continued use of our services after changes are made constitutes acceptance of the updated policy.